What are Roman shades? They are fabric window coverings that fold up into neat horizontal pleats when raised. Roman shades are stylish, functional, and suit a wide variety of interiors.

How are Roman shades different from roller blinds? Roman shades fold into soft pleats, while roller blinds roll up onto a tube. Roman shades offer a more decorative and elegant look.

Are Roman shades suitable for all window types? Yes, they can be customized to fit most window shapes and sizes.

What fabrics do you offer? We offer dense, semi-sheer, and sheer fabrics, including options with dimout and blackout properties.

Can I provide my own fabric? No. We use only specialized fabrics designed for Roman shades — they don’t shrink, resist fading, and hold their shape well. Our catalog includes a wide range of textures and colors.

What are Blackout and Dimout fabrics, and what’s the difference? Blackout fabrics completely block out light (up to 100%). Dimout fabrics reduce light by about 60–85%, allowing soft, diffused illumination to remain.

Do you make shades to custom measurements? Yes, all shades are made to order according to your specifications.

What measurements do I need to provide? Width, height, mounting type, and fabric preferences.

How long does production take? Usually 4–5 weeks after payment.

How are Roman shades mounted? They can be installed on the wall, ceiling, or inside the window frame.

Can I install them myself? Yes, detailed instructions are included.

How do I care for Roman shades? Most fabrics require dry cleaning or gentle hand washing.

What operating systems are available? Chain, motorized options with remote control.

What if the mechanism stops working? Contact our support team — we’ll help you troubleshoot or provide replacement options.

What affects the price? Size, fabric type, lining, operating mechanism, and extra options.

Is there a minimum order? No, you can order just one shade.

Is prepayment required? Yes, 100% prepayment is required before we begin production.

How long does it take to make my order? Typically 4–5 weeks after payment, depending on the volume and complexity.

Do you ship internationally? Yes, we ship domestically and internationally. Details depend on location.

Can I return my order? Custom-made items are non-refundable. However, if we made a mistake, we’ll fix it at our expense.

What if there’s a defect? Contact us and we’ll resolve the issue promptly.

Can I get a design consultation? Yes! We’ll help you choose fabrics, styles, and configurations.

Do you offer measuring services? In some cities, yes. Otherwise, we’ll provide clear instructions to measure yourself.

Can Roman shades be paired with other window treatments? Yes, they work beautifully with sheers, drapes, and decorative curtains.

Do you offer blackout or dimout fabrics? Yes — ideal for bedrooms, nurseries, or rooms with strong sunlight.

Are Roman shades suitable for kitchens or bathrooms? Yes, especially with easy-to-clean fabrics.